Terms and Conditions

Effective date: January 01, 2021

Agreement between User and https://spacestationgold.com/

Welcome to https://spacestationgold.com/. The https://spacestationgold.com/ website (the "Site") is comprised of various web pages operated by Space Station Gold LLC ("SSG LLC"). https://spacestationgold.com/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of https://spacestationgold.com/ constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

https://spacestationgold.com/ is an E-Commerce Site.

The list of provided products and services is available (but not limited to) on our webpage, www.spacestationgold.com, and any of the content pages related to it. You may request additional information about the full list of services by contacting an authorized SSG representative via means available at our Contact Us page.

Disclaimer

SSG LLC is not affiliated in any form or fashion with Jagex LTD the creator of “RuneScape”. Probemas.com is not affiliated nor owned by any company except Virtual Gaming Solutions LP. RuneScape is a registered trademark of Jagex Limited 2020.

All game content included on this site, such as text, graphics, logos, images, data compilations are owned by the game publisher or its licensors and are hereby protected by international copyright laws.

Privacy

Your use of https://spacestationgold.com/ is subject to SSG LLC's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting https://spacestationgold.com/ or sending emails to SSG LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that SSG LLC is not responsible for third party access to your account that results from theft or misappropriation of your account. SSG LLC and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

SSG LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://spacestationgold.com/ only with permission of a parent or guardian.

Delivery Policy

SSG agrees to and certifies the fact that all goods and services are properly and accurately described and detailed on our website prior to order or delivery. IF you have any questions regarding the details of a good or service you MUST ASK prior to placing an order. Otherwise, you agree to the terms and agreement listed in the following delivery policy contract:

I agree that I will be interaction with SSG LLC online to deliver my order to the account that was stated in the order. We manually deliver all orders, no claim can be made regarding delivery and I understand that I cannot claim I did not receive the order.

I agree that a screenshot(s) taken in game will be evidence that the order was delivered. A. The amount listed in the order. We hold the right to deliver in multiple trades if needed. B. The agreed "ACCOUNT NAME" listed by the customer either in the order or in the live chat transcript.

By agreeing to this contract, I have already verified that the product I am receiving from the order I am purchasing is exactly as described.

I agree and understand I am receiving this product in "AS IS condition".

I understand that this product holds no physical condition.

I agree that any previous orders I have made have been delivered successfully which is why I am making a new order now.

I verify and agree that this is my identity by my IP address and by the information provided.

I agree that my IP address is sufficient evidence that I am the one that placed the order.

I agree that my email address on the order is sufficient proof that I am the one that placed the order.

I agree that by providing my email address in a chat, I am confirming that is sufficient proof that I am the one that placed the order. It is my responsibility to keep my email address private from others.

Cancellation/Refund Policy

If you decide to cancel an ordered good or service, you are entitled to a full refund at any point prior to the delivery of a good or prior to the beginning of a service.

Our orders are manually delivered in real-time after an order payment has been completed and any necessary order/identity verification has been completed. delivery can take up to 3 hours. If it happens that we cannot deliver within this period, we will provide a full refund. Depending on the payment processor used the expected time frame for user funds to be returned can vary. Our team will work with you to provide full confirmation and documentation of a refund being sent.

Due to the nature of the product, I agree that once I receive an order there are NO REFUNDS under any circumstance for the product.

I agree there will be no partial refunds or credits for ANY COMPLETED/DELIVERED ORDER under any circumstance.

I agree that I am purchasing a digital good that cannot be returned or exchanged under any circumstance.

The product being digital means that I agree that the product is a digital good and therefore being sold to me as an "AS IS" product. In the case of a chargeback, I understand that claiming the item "NOT AS DESCRIBED" is not valid as I understand that by purchasing this product there is no actual condition and is for in game use by the customer. How the customer uses the product or what intentions they have with the product is at the sole discretion of the customer.

SSG LLC reserves the right to refuse service and refund any relevant transactions if deemed necessary.

Payment Authentication/Verification

For certain payment methods, we might require additional verification information. This information will be used solely to prevent fraud. The information we might request may include but is not limited to the following:

  • Payment card photo verification
  • Government-Issued Photo ID
  • Phone Number
  • Other

Please refer to our Privacy policy to see how this data is securely stored in our AWS S3 server.

Fraud

I understand that if I file a fraudulent claim, I will be sued for $20,000 or more for liquidated damages, legal fees, and other costs that may occur. I understand that filing a false claim will result in a legal team filing a civil law suit against me and that team will provide all evidence to local authorities to pursue criminal charges. I understand this may result but not limited to costs which include legal fees, court fees, repayment, attorney fees, and any other fees that arise.

Use of a VPN/Proxy/VPS service will result in the immediate termination of any and all services provided to you.

Attempts to authorize payments with false information, such as a fake phone number, fake ID verification, stolen paypal account, stolen credit cards, or any other stolen verification information or funds will be considered wire fraud and you will be liable for all damages just as if you had filed a fraudulent claim.

All attempts to file chargebacks/reversals/fraudulent claims, or any attempts to use SSG LLC services with the intent to commit any form of fraud or larceny are strictly prohibited and in breach of this term’s agreement.

Links to Third Party Sites/Third Party Services

https://spacestationgold.com/ may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of SSG LLC and SSG LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SSG LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SSG LLC of the site or any association with its operators.

Certain services made available via https://spacestationgold.com/ are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://spacestationgold.com/ domain, you hereby acknowledge and consent that SSG LLC may share such information and data with any third party with whom SSG LLC has a contractual relationship to provide the requested product, service or functionality on behalf of https://spacestationgold.com/ users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https://spacestationgold.com/ strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to SSG LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of SSG LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. SSG LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of SSG LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of SSG LLC or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by SSG LLC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the SSG LLC Content accessed through https://spacestationgold.com/ in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless SSG LLC, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. SSG LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with SSG LLC in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and SSG LLC agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SPACE STATION GOLD LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

SPACE STATION GOLD LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. SPACE STATION GOLD LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SPACE STATION GOLD LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SPACE STATION GOLD LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

SSG LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Florida and you hereby consent to the exclusive jurisdiction and venue of courts in Florida in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and SSG LLC as a result of this agreement or use of the Site. SSG LLC's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of SSG LLC's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by SSG LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and SSG LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and SSG LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

SSG LLC reserves the right, in its sole discretion, to change the Terms under which https://spacestationgold.com/ is offered. The most current version of the Terms will supersede all previous versions. SSG LLC encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

SSG LLC welcomes your questions or comments regarding the Terms:

Email Address: [email protected]

F.A.Q.s

Ordering gold

How can I order gold?

Click on Osrs, Rs3 or Rsps Gold located at the top nav bar, enter how much gold you’re looking to buy, select a payment method and checkout!

Where can I see my active orders?

Click the bag icon located at the top right of the nav bar to view all active orders. Once your order is completed, it will disappear. Click the order title that's bolded to view that order's confirmation page.

I ordered, what next?

Once you've ordered, you will automatically be taken to an order confirmation page. Follow the instructions and click the "Contact Live Chat" button to speak to one of our agents regarding your order.

Where can I view all of my historical orders?

For this you must have an account. Simply login and click the user icon located at the top right of the nav bar, and click My orders.


Selling gold to us

How can I sell gold?

Click on Osrs, Rs3 or Rsps Gold located at the top nav bar. Then click the Sell Gold button, the amount of gold your selling and click the Sell Gold button! You'll be redirected to a confirmation page where you can click Contact Live Chat to speak to one of our agents to process your order.

What payment methods do you payout with?

We can pay you in Crypto, Zelle or Cash App for your gold.


Loyalty points

How can I earn loyalty points?

You can earn loyalty points by buying gold from us or selling gold to us! You can easily see how many loyalty points you'll earn on your order before checking out by looking at the Loyalty Points section in the Order Summary of the checkout page.

What can I use loyalty points on?

Click on the Loyalty Program tab located at the top nav bar to view different rewards you can claim with your loyalty points! Once you click claim on a reward, an order will be created and cost of the reward will be deducted from your loyalty points. Contact our live chat to pick up your reward.


Referral Program

How can I find my referral code?

When you create an account with us, you are automatically given a unique referral code that you can change to whatever you'd like! Click the user icon located at the top right of the nav bar to view and change your referral code and to view the payout details.

What is the referral program?

You can invite others to buy gold using your referral code to get extra gold. When someone successfully orders using your code, you will get paid in loyalty points. You get paid X amount of loyalty points for X amount of code usages automatically once you've reached the payout threshold.


Returns

Are there any returns or exchanges?

No. All sales are final on all of our products and services.

What if I get banned post-trade?

We are not responsible for any bans that occur after buying or selling gold to us.

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